National Project for the Certification of Cash-Handlers

The Central Bank of Malta, has launched the campaign, ‘National Project for the Certification of Cash-Handlers’, which involves the sustained education and training of all workers who handle cash during their daily duties.

Professional cash handlers, which include both cashiers and back office staff, are involved in the acceptance and recirculation of banknotes. They are therefore the first line of defence in the measures that are put in place to detect counterfeits and to safeguard the integrity of the EURO.

A total of 2,371 banknotes were withdrawn from circulation in the first half of 2016, amounting to a financial loss of €42,515. The €10 and the €20 were the most counterfeited banknotes. Together they accounted for 87% of the counterfeits.

The training is aimed at reducing counterfeits in circulation by educating cash-handlers on the subject and promoting awareness of possible forgeries of Euro banknotes. Genuine banknotes can be recognised simply using the ‘’feel, look and tilt’’ method. It is our aim to increase public awareness on security features, while ensuring that any banknote checking devices being used, are actually upgraded to recognise the latest counterfeit banknotes.

We are offering technical and operational expertise on banknote handling machines and also offer staff training which may be on-site or through our online modules. A certificate is awarded to the establishment whose employees are trained.

This campaign was launched as part of the responsibility which all National Central Banks have in supporting the training of cash-handlers as required by the Eurosystem, which is the Monetary Authority of the Eurozone.

We appreciate if you would convey the above to your members. Should anyone require CBM’s support/training they can contact us on: 25506002/25506010 or by email: [email protected] / [email protected]