7 Top Professionals Share Why Recruitment Is Central To Their Business

Jo Caruana - 8th September 2018

Finding the right people to work in your business is no easy feat.

Michael Warrington – CEO, AX Holdings Ltd

Michael Warrington – CEO, AX Holdings Ltd

Michael Warrington – CEO, AX Holdings Ltd

We are a fast-growing Group and are always on the lookout for talent. We look for people who want a career as well as those who want a summer job or a short work placement. We have vacancies in all sectors and at many levels, which always uploaded onto our website.

We think long-term and our projects are innovative and successful. This comes from our culture – we are open, transparent and involve our key people in developing our concepts and ideas. We are very professional in our approach; we engage experts and have a strong learning culture. At AX Group, people know they are appreciated and are given the space to realise their goals and personal fulfilment. By joining our team you could help successful projects materialise. If you are ambitious, motivated and looking for a career in one of our diverse businesses, simply log on to our website and reach out to us.

Ben Pace Lehner – Director, Broadwing Ltd

Ben Pace Lehner – Director, Broadwing Ltd

Ben Pace Lehner – Director, Broadwing Ltd

With a steadily-growing economy and an increase in local and foreign start-ups, and companies setting-up shop in Malta, we’re undoubtedly facing an employees’ market. This is making it increasingly hard for companies to keep up with demand and growth due to a lack of suitable candidates, however that is not the only problem. As opposed to ten years ago, the staff turnover rate has increased significantly, with employees being more interested in career progression, job satisfaction, and a work environment they are comfortable with rather than job security. Having spoken to a number of schools and training institutions in Malta, this is likely to continue, primarily in the accounts, finance and IT sectors, as a large number of youth are still focused on the sciences or the legal profession.

While exhibiting at Malta’s first B2B Expo and Conference, we had the opportunity to speak to business owners from a range of industries, and it is becoming ever more apparent that one of the most important factors in today’s market is employee retention. Companies need to hold on to their staff to avoid losing their talent, and a higher salary is not necessarily the answer. There are a number of ways that companies can tackle this, including setting clear opportunities for further career growth, offering ongoing training, both internally and externally, and other benefits such as study leave, fuel allowance, company meals, free mobile packages, health and life insurance, and bonuses on reaching KPIs, to name a few. Most importantly, we encourage companies to establish open communication channels between the management and staff, along with nurturing a friendly and fun work environment. A perfect example of this is the iGaming industry and the importance it gives to HR, which has attracted professionals from many other industries.

Since the company’s inception in January of this year, our aim has been to formulate unique and powerful solutions that help companies build their team in an ever-changing landscape. We have achieved this through an international network of recruitment partners which includes the UK, Denmark, Poland, South Africa and India to date. We have given great importance to showcasing Malta, and to attracting multicultural and multidisciplinary talents from around the world to relocate to Malta and seek employment.

Keith Psaila – Director, Palazzo Castelletti

Keith Psaila – Director, Palazzo Castelletti

Keith Psaila – Director, Palazzo Castelletti

The catering industry is highly competitive but pleasant too. People like going to restaurants to socialise and eat out, and we like to make those special moments in their life exceptional. Year after year we have established ourselves as one of the best restaurants on the island, as proven by various independent reviews, surveys and food critiques, such as the Definitively Good Guide and the WRMC (Wines and Restaurants in Malta.com). Employees like to be associated with a winning formula. We are always on the lookout for the best employees and our search for talent never stops. We find online platforms to be the most effective, including social media.

I believe employees (at least the high achievers) like success, and to be part of a winning team. We are a serious employer and by serious, I mean we give a lot of importance to the HR aspect of what we do, even though that often gets given second priority in this industry. Our size – which is not that of a small restaurant – permits us to have a dedicated full-time employee who takes care of all HR issues and office administration. This is reflected in things like our on-time payments and that our staff recommend us to other would-be employees. We also pay good money for our high achievers and have introduced a system of team commissions and performance bonuses. We are also very respectful in terms of working hours and making sure our staff have time off to relax. That said, we are not after just any staff; we are after the best.

Robert Delia – Human Resources Manager, Frank Salt (Real Estate) Ltd

Robert Delia – Human Resources Manager, Frank Salt (Real Estate) Ltd

Robert Delia – Human Resources Manager, Frank Salt (Real Estate) Ltd

As one of the longest-established, most reputable and value-driven companies in the sector, we provide our staff with more than a career – our family values are, and will remain, at the company’s heart. We provide our professionals with the necessary training and assistance to support their career expectations, while simultaneously maintaining a necessary work-life balance. This can be confirmed by the absolute majority of our staff, who have been with us for more than ten years and shared in the company’s growth, notwithstanding the various job opportunities offered in the local labour market. Among other benefits of working with us, our professionals are able to develop their entrepreneurial skills while, at the same time, shaping their career within a competitive-yet-rewarding industry.

We currently have a selective number of active vacancies within our Operations Division, and are seeking sales, letting and commercial consultants with a keen interest in property, and who are seeking a career within the real estate industry. Although it is one of the most established industries within the Maltese economy, the real estate industry is constantly evolving and there is never a dull day, with new opportunities arising in every segment of this industry. This ongoing growth already makes the industry an exciting place to work in itself, as it can provide one of the most rewarding careers in terms of job satisfaction and income. Moreover, the industry provides various exceptional opportunities to learn, develop and establish one’s career within our professional team.

A career within real estate is a very valid alternative for people from all walks of life and professions. Anyone with a genuine interest in providing a value-added service within the real estate industry has the potential to develop a very rewarding career as a professional property consultant.

Lena Nordin – Chief HR Officer, Betsson Group

Lena Nordin – Chief HR Officer, Betsson Group

Lena Nordin – Chief HR Officer, Betsson Group

At the moment we have over 100 open roles across multiple locations. These mainly fall across disciplines such as tech, marketing and gaming, as well as central functions like HR, legal and finance. Our current ‘hot jobs’ include Head of Biddable Media, Marketing Manager for Norway, SEO experts at all levels, Senior Front End Developer and CRM Solution Specialist. All of our vacancies can be accessed on our website.

In the same way that our company vision is to provide the best customer experience in the industry, our vision as an employer is to provide the best employee experience. Since we are a large company within the industry, we offer ample opportunities to grow and develop professionally. Our greatest advantage is, without a doubt, our talented people. If you start working for Betsson, you will work with – and learn from – the best. As a new starter at Betsson, you are supported all the way. Our extensive induction programme includes meeting with C-level Betssonites and hearing our CEO talk about the company and our vision. You also get an introduction to our products and a tour around the island, to just name a few of the features. As an employer we do our utmost to take good care of our employees, offering competitive benefits, a stimulating work environment and a great company culture with social activities inside and outside of the office.

To work in an expansive industry like ours means that you are constantly challenged. It is fast-paced and ever-changing; no two days are alike. That’s the iGaming industry for you, and we love it. We take our role as a leading employer very seriously, and feel it’s important to give back. So whether we’re hosting 100 Women in Finance, collaborating with local universities or hitting the beach for a clean-up, we don’t shy away from our wider responsibilities… we embrace them!

Francesca Ellul – Manager and Head of Malta Recruitment, NichollsMoisa 

Francesca Ellul – Manager and Head of Malta Recruitment, NichollsMoisa

Francesca Ellul – Manager and Head of Malta Recruitment, NichollsMoisa

Internally, we are always looking to grow and develop new markets. We know how hard it is to find outstanding talent, so, as a business, we are always open to discussing opportunities with professionals who want to join an entrepreneurial firm and gain exposure among a variety of clients and markets. 

The company was founded by two young partners, and this has translated into a culture with a flat structure and no micromanagement. When one of our colleagues wants to venture into a new market or change something within their existing vertical, we are always open to listening and helping them achieve their own professional goals. As a team, we don’t take ourselves too seriously; we organise social activities and have a dress down policy, with flexible hours. We are proud of our portfolio of clients and the candidates we work with, and each one of our colleagues is free to choose who to work with in terms of their personal portfolio. Our main focus as a business has always been to service clients on specifics, so our colleagues have an opportunity to become an expert in their field, rather than a generalist. 

Recruitment is a fast-paced and dynamic industry. It requires lots of resilience, problem-solving and listening skills. What makes it exciting is the variety of individuals you work with and the satisfaction of assisting clients and watching candidates increase their commercial success.

We are proud to have trained consultants with no previous experience in the business and have watched them grow into successful partners for their clients and candidates. We are always looking to better our knowledge of the markets we service by learning from industry experts through courses, seminars and conferences, and we are delighted to have built a name within local and international markets that is synonymous with quality, integrity and accuracy. 

Josianne Avellino – Senior HR Executive, MISCO

Josianne Avellino – Senior HR Executive, MISCO

Josianne Avellino – Senior HR Executive, MISCO

We are constantly looking for individuals who share our values and complement our team. We are currently actively seeking to engage two executives to work in an HR advisory role. We are quite a close-knit team, so we need people who share our values of teamwork, quality and hard work. We value the individual characteristics of our team members, allowing them to shine, while working together to deliver results.

I personally joined MISCO as soon as I left university and have gradually developed my career within it. We offer an environment that is empowering and engaging. Beyond that, it’s also because of the work that we do. No day at MISCO is like another. We are passionate, ethical, and practical in everything we do. We do not settle for good work but strive to achieve excellence. Finally, our company is unique in that we offer HR services, marketing research services, marketing consultancy services, and we are independent of any other organisation in Malta.

Learning and development are two aspects that are encouraged at MISCO, and our avenues to learn are never-ending – whether through the formal training offered to all employees, through our expertise and knowledge (we are pioneers in our fields of work) and also through our personal experiences and the challenges we face every day.

This article was adapted from a feature in The Commercial Courier


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