Airbnb to introduce new cleaning protocols to revive ailing bookings 

28th April 2020

The initiative will launch in May.

As the home-sharing platform staggers under the weight of the coronavirus pandemic, Airbnb will reportedly introduce new cleaning protocols for listed properties, an initiative aimed at reassuring travelers and restoring bookings. 

This comes against the background of easing in coronavirus-imposed restrictions in a number of countries and is established based on guidance from the US Centers for Disease Control and Prevention.

“As governments handle the health crisis and begin to review restrictions in advance of reopening their communities for travel, at Airbnb we are working hard to support our community and prepare for the future of travel, focused on health and prevention,” Airbnb said in a statement.

The new protocols will include guidance on cleaning each room in the home, as well as a certification ensuring that the standards are met. 

"The host cleaning protocol will include specific information on COVID-19 prevention, such as the use of personal protective equipment, like masks and gloves for hosts or their cleaners, as well as disinfectants that are approved by regulatory authorities,” the company said, as well as the introduction of a 24-hour waiting period between occupancies. 

“Although risk in travel can never be fully eliminated, and the science is still evolving, this initiative is designed to support and protect our stakeholders,” the company said, as it aims for the new protocols to be a factor in the recovery of an ailing tourism sector worldwide.


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Airbnb to introduce new cleaning protocols to revive ailing bookings