Business News

Uber granted licence to operate in London one year after being suspended for safety concerns   

29th September 2020

The ride-hailing service failed to have its licence renewed by Transport for London (TfL) last year, after a series of serious shortcomings

Westminster magistrates court ruled in favour of Uber operating in London almost one year after Transport for London (TfL) refused to extend the company’s licence over safety concerns.

The ride-hailing service has been granted an 18-month licence to operate in London, after being found to be "fit and proper" to run its service.

Deputy chief magistrate, Tan Ikram, said he had “sufficient confidence that Uber London no longer poses a risk to public safety…despite historical failings.”

TfL raised a series of concerns when refusing the licence, including that up to 14,000 Uber trips had been carried out fraudulently by non-licensed drivers who were logging into the app using other people’s IDs, as well as delays by Uber in removing three drivers who sexually assaulted passengers.

Magistrate Ikram said Uber has since taken steps to address its review processes, and it now “seems to be at the forefront of tackling an industry-wide challenge”.

“ULL does not have a perfect record but it has been an improving picture … I am satisfied that they are doing what a reasonable business in their sector could be expected to do, perhaps even more,” he stated.


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Uber granted licence to operate in London one year after being suspended for safety concerns